Privacy Policy

Privacy Policy

At AlNasaem Cosmetics, we are committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or make a purchase from us.

1. Information We Collect

We may collect the following types of information:

  • Personal Identification Information: Name, email address, phone number, billing and shipping address.
  • Payment Information: Credit/debit card details processed securely through our payment providers. We do not store your full card details.
  • Device & Usage Data: IP address, browser type, pages visited, and time spent on our site.

2. How We Use Your Information

We use the information we collect to:

  • Process and fulfill your orders
  • Send order confirmations and shipping updates
  • Respond to customer service inquiries
  • Improve our website and product offerings
  • Send promotional communications (with your consent)
  • Comply with legal obligations

3. Sharing Your Information

We do not sell, trade, or rent your personal information to third parties. We may share your data with trusted service providers (e.g., shipping carriers, payment processors) solely to fulfill your order and operate our business.

4. Cookies

Our website uses cookies to enhance your browsing experience, analyze site traffic, and personalize content. You may choose to disable cookies through your browser settings, though this may affect certain features of our site.

5. Data Security

We implement industry-standard security measures to protect your personal information. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.

6. Your Rights

You have the right to:

  • Access the personal data we hold about you
  • Request correction or deletion of your data
  • Opt out of marketing communications at any time
  • Lodge a complaint with a relevant data protection authority

7. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices of those sites and encourage you to review their policies.

8. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date.

9. Contact Us

If you have any comments or queries in connection with our Terms and/or Privacy Policy, you can contact us by sending an email on info@alnasaem.com or call our customer service at +965 22289500.

Address: Salmiya - Block 4 – Salem Al Mubarak Street – Dana Center – Entrance B - Floor 5

AlNasaem Cosmetics

Established in 1988

AL Nasaem Trading Company has grown leaps and bounds in the world of hair products, cosmetics & salon equipment in Kuwait and the GCC.

For the past 25 years, Al Nasaem has associated with a wide range of high-end luxury products and has become the No. 1 choice for numerous international companies from Italy, Germany, the US, and the UK to promote and distribute their major brands in the market — due to our continuous efforts of providing the highest quality services with flexibility.

Our undying passion to always bring the best in hair, cosmetics & salon equipment has led us to constantly seek the latest and most innovative ways to provide professional services to our reputed clients and customers.

Our Mission

At Al Nasaem Cosmetics, our mission is to lead the beauty industry with vision, expertise, and innovation. We are committed to delivering advanced products, equipment, and training that meet the real needs and unique desires of every customer across the Middle East and beyond. Through our deep experience and dedicated specialists, we empower beauty professionals to achieve excellence, create lasting value, and feel confident knowing they are supported by a trusted and expert partner at every step.

Our Vision

Our vision is to redefine the beauty experience by creating world-class cosmetics, wigs, extensions, and salon equipment that set new international standards. We aspire to transform how people perceive beauty services — offering comfort, expertise, and value that leave every customer radiant inside and out. Through a passionate, open-minded, and highly skilled team, we aim to lead with innovation while delivering the region's most seamless and enjoyable online shopping experience, from discovery to delivery.

Our Branches & Distribution

The company has grown tremendously in the past years and has extended its services to cover numerous countries in the Middle East and beyond.

  • 🇰🇼 Kuwait — Head Office & Showroom
  • 🇦🇪 UAE — 2 Branches
  • 🇸🇦 Saudi Arabia — 3 Branches
  • 🇱🇧 Lebanon — 4 Branches
  • 🇴🇲 Oman — 5 Branches
  • 🇧🇭 Bahrain — 5 Branches
  • 🇶🇦 Qatar — 4 Branches
  • 🇬🇧 United Kingdom — 5 Branches